Refund policy
Return and Refund Policy
The Luggage Authority is an affiliate-based website. We do not sell, ship, or fulfill products directly. All purchases are completed on the retailer's website where you clicked through to buy.
Returns and Refunds Are Handled by the Retailer
Because we do not process orders or payments, we are unable to accept returns or issue refunds. All return and refund requests must be directed to the retailer where your purchase was made.
Each retailer has its own return and refund policy, including:
- Return windows and deadlines
- Condition requirements for returned items
- Refund methods (original payment, store credit, exchange)
- Return shipping costs and procedures
- Restocking fees, if applicable
What to Do If You Need a Return or Refund
- Locate your order confirmation email from the retailer.
- Visit the retailer's website and find their return or refund policy.
- Contact the retailer's customer service team directly.
- Follow the retailer's return instructions to complete your request.
We Recommend Reviewing Retailer Policies Before Purchasing
Return policies can vary significantly between retailers. We encourage you to review the retailer's return and refund policy before completing your purchase to ensure it meets your needs.
Questions?
If you are unsure which retailer carries a product you purchased through our site, feel free to contact us at Radiisouth@gmail.com and we will do our best to help direct you.